Wine Technology Blog @ WineWeb.com

You've probably heard the news that Inertia Beverage is scrapping their e-commerce software. If not, read about it at Wine Industry Insight. Our response was a letter to all our clients, as follows:

June 3, 2010

Dear WineWeb Clients:

Thank you for being a loyal client. We want to assure you that WineWeb will continue to provide innovative technology solutions to meet your business needs. With the publicized demise of Inertia's e-commerce software, we want to take this opportunity to reinforce that your technology decision was the right choice. We also want to thank you for speaking well about us to other wineries who are researching software solutions. Many new clients tell us that they are amazed at the glowing references from our client base. We believe that it's all about providing a great technology feature set at an affordable value, and backing that with great customer service.

Inertia's letter lists some features that their new software vendor will provide that were not part of their current software. The phrase "yeah, we do that" comes to mind. Here's a list of some of their "new" features and when they were implemented in WineWeb.

We have always believed in integrating our services with others. In 2006, we published a guide to our web services to enable any other service to integrate with us. We provide integration to over 20 payment gateways, a dozen fulfillment centers, multiple compliance services, age verification services, shipping carriers, wine club software, POS software and QuickBooks, with no additional setup fees.

We continually enhance our services, based on client input and technology trends. This year there have been over 60 enhancements. All of these enhancements are provided at no additional cost to our clients. Read the full letter.